Customer Service / Dispatch Associate in Tukwila, WA

A woman with a headset smiles and works at a computer. White text over a green banner reads: 'Customer Service / Dispatch Associate in Tukwila, WA.'

All StarZ Staffing is hiring a Customer Service / Dispatch Associate for an immediate opening with a freight company in Tukwila, WA (near Southcenter Mall). We’re looking for someone with experience in a fast-paced environment to provide a strong customer service experience for customers. This is a full time, temp-to-hire opportunity.

 

Pay for the Customer Service / Dispatch Associate:

  • $21 per hour

 

Job Location:

  • Tukwila, WA, near Southcenter Mall and Ikea, right off Hwy I-5 & I-405
  • Bus line accessible: The job site is just a 6-minute walk from the nearest King County Metro stop (Route 150)
  • Conveniently located near local restaurants, including Mali Thai Cuisine, Applebee’s, and more!

 

Schedule for the Customer Service / Dispatch Associate:

  • Monday – Friday
  • Day shift: 8am – 5pm

 

Benefits:

  • Supplemental Health insurance
  • Paid sick & safe time
  • 6 paid holidays for qualified associates
  • 401(k) plan

 

Customer Service / Dispatch Associate Duties:

  • Communicate effectively with clients, team members, and drivers via phone and email to keep things running smoothly
  • Provide a strong customer service experience, monitor customer satisfaction, and resolve issues quickly
  • Check documents and account details for accuracy, and make changes as needed
  • Create and share reports, and maintain files for easy access

 

Customer Service / Dispatch Associate Qualifications:

  • Prior logistics and/or customer service experience preferred
  • Demonstrated ability to deliver high quality customer service and foster strong working relationships
  • Must be proficient in MS Office (including Word, Excel, Outlook, Access, and Project)
  • Must have strong verbal and written communication skills
  • Proven analytical skills to interpret data, draw conclusions, and collaborate effectively across departments
  • Must be able to work and adapt to changing priorities in a fast-paced environment
  • Must have strong organizational skills
  • High school diploma/GED or equivalent experience
  • Must be able to maintain regular attendance

 

Workplace Culture:

  • This company values teamwork and collaboration
  • They prioritize building positive relationships with customers and maintaining high service standards
  • They have a supportive management team that encourages open communication and values employee input
  • Be part of a professional workplace where hard work and dedication are recognized and appreciated.

 

Why you’ll love working with All StarZ:

All StarZ Staffing is a local, woman owned staffing company serving the Puget Sound region for over 20 years. Our associates can expect the following benefits:

  • Weekly pay
  • Choice of direct deposit or pay card
  • Competitive benefits, including supplemental health insurance, paid sick & safe time, 401(k) and more!
  • Custom feedback to improve your resume
  • Job interview tips from our expert recruiting team
  • Job coaching
  • Grow your career with us! – Let our team know what your career goals are, and we’ll match you with opportunities to help you meet them.

 

Apply Now!

 

Job Number: 24-00056

 

Diversity Statement:

All StarZ Staffing is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

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